Overview

Welcome to Hasthi Holdings (Pvt) Ltd. By accessing or using our website and services, you agree to be bound by the following terms and conditions:

1. Use of Website

You agree to use this site for lawful purposes only. Any misuse of the website for fraudulent or illegal activities is strictly prohibited.

2. Pricing and Availability

All prices are subject to change without prior notice. Product availability may vary and is not guaranteed until confirmed during the checkout process.

3. Orders and Payment

Orders are considered confirmed once payment is received via one of the accepted methods. Hasthi Holdings reserves the right to cancel or refuse any order.

4. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Hasthi Holdings (Pvt) Ltd and may not be used without permission.

5. Limitation of Liability

Hasthi Holdings will not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or products.

6. Governing Law

These terms shall be governed by and construed in accordance with the laws of Sri Lanka.

Shipping & Return Policy

1. Shipping Information

At Hasthi Holdings (Pvt) Ltd, we offer both store pickup and delivery options to ensure a convenient shopping experience.

• Delivery Areas: We currently deliver across Sri Lanka.
• Delivery Time: Orders are processed within 1–2 business days and delivered within 3–7 business days depending on location.
• Delivery Charges: Delivery charges may vary based on the product size, weight, and delivery location. Exact charges will be displayed at checkout.

2. Store Pickup

You can choose to collect your order from our store located at: No 1 B, Bazaar Street, Badulla

3. Payment Options

We accept the following payment methods:

• Online Payment (Credit/Debit Card)
• Bank Transfer
• Cash on Delivery (COD)
• Payment at Store

4. Return Policy

If you’re not completely satisfied with your purchase, we’re here to help.

• Eligibility: Returns are accepted within 7 days of receiving the product.
• Conditions: Items must be unused, in original packaging, and accompanied by proof of purchase.
• Non-returnable items: Perishable goods, personalized items, and clearance sale products are non-returnable.
• Process: To request a return, please contact us at [email protected] with your order details.

Refunds will be processed within 7 business days after the returned product is inspected.