FAQ
1. Do you offer delivery services?
Yes, we offer delivery across Sri Lanka. Delivery charges will be shown at checkout based on your location.
2. Can I pick up my order from your store?
Absolutely. You can choose the Store Pickup option and collect your order from our store at No 1 B, Bazaar Street, Badulla.
3. What payment methods do you accept?
We accept:
Online Payment (Credit/Debit Card)
Bank Transfer
Cash on Delivery (COD)
Payments made at our store
4. How long will it take to receive my order?
Orders are typically delivered within 3–7 business days after processing.
5. What is your return policy?
We accept returns within 7 days for eligible products in unused condition. Please contact us at [email protected] to initiate a return.
6. How do I know if my order is confirmed?
You will receive an order confirmation via email or SMS once your payment is completed or your order is confirmed for COD.
7. Is my personal information safe with you?
Yes, your privacy is our priority. We use secure systems to protect your data and do not share your information with third parties without consent.
